Privacy Policy
The Kit Wilson Trust takes your privacy seriously and we are committed to protecting your personal information. This policy sets out how we use the information that you provide us with and details how we keep your personal information safe.
Who we are
The Kit Wilson Trust for Animal Welfare
Stonehurst Lane, Hadlow Down
Uckfield, East Sussex
TN22 4EDE
Telephone: 01825 830444
Website: www.kitwilsontrust.org.uk
Information we may collect
We collect personal data in several ways, such as when you:
- Contact us by phone, email, or through our website
- Register to adopt or report an animal
- Subscribe to newsletters
- Make donations or payments
Data we may collect includes:
- Title & full name
- Postal address
- Email address
- Telephone number
- IP address and cookie usage data (website-related)
- Payment details (processed securely – we do not store payment card information)
We do not knowingly collect personal data from children under 16 without parental consent.
How we use your information
Your information may be used to:
- Process adoption or surrender applications
- Maintain accurate records of communication
- Fulfil legal and contractual obligations
- Contact you regarding news, events, or updates (with your consent)
- Improve our website and services
- Prevent fraud and ensure the safety of our users and animals
Legal basis for processing
Under UK GDPR, we process your data on the following lawful bases:
- Consent - when you opt-in for communications or newsletters
- Contract - e.g. adoption agreements
- Legal Obligation - for compliance with the law
- Legitimate Interest - for managing and supporting animal welfare operations
Data security
We are committed to safeguarding your data by:
- Using password-protected, staff-specific systems
- Limiting access to necessary personnel only
- Storing physical documentation securely
- Never recording or storing card details
- Ensuring third-party processors comply with GDPR standards
- Using commercially appropriate security measures for website data
Data sharing
We do not sell, rent, or share your data with third parties for marketing purposes.
We may share your data only with trusted third parties who help us deliver services, such as:
- Direct mailing providers
- Payment processors
- IT and support contractors (only with GDPR-compliant agreements)
Cookies and website tracking
We may use cookies and similar tracking technologies to enhance your experience on our website. You can control your cookie preferences through your browser settings. See our full Cookie policy HERE.
Data Retention
We retain personal data only as long as necessary:
- To fulfil the purposes outlined in this policy
- To comply with legal and regulatory obligations
- For legitimate business purposes, including adoption record keeping
Your rights under UK GDPR
You have the following rights regarding your personal data:
- Right to access – You can request a copy of the personal data we hold
- Right to rectification – You can request that incorrect or outdated data be updated
- Right to erasure – You can request your data be deleted unless required for legal reasons or legitimate interest (e.g., animal adoption records)
- Right to restrict processing – You can limit how we use your data
- Right to object – You can object to processing for direct marketing
- Right to withdraw consent – You can opt out of newsletters or other marketing at any time
- Right to lodge a complaint – You can contact the Information Commissioner’s Office (ICO) at ico.org.uk
To exercise any of your rights, please contact us HERE.
Data breaches
In the event of a data breach that poses a risk to your rights and freedoms (e.g., identity theft), we will notify the ICO within 72hours and contact affected individuals where appropriate.
Children and privacy
We do not knowingly collect data from children under 16without parental or guardian consent. For competitions or newsletters involving children, we will only publish a child’s name after obtaining permission from a parent or guardian.
Changes to this policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
Contact us
If you have any questions regarding our privacy policy or how your data is handled, please contact us HERE.
